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Issue loyalty cards and reconcile bonus-point use

Procedure​

  1. Create a loyalty-card type with status, validity, personalization and activation method. Configure its code range and, for points, the linked bonus program.
  2. Define the program’s points/currency ratio, eligible item scope, maximum redemption share and accrual/expiry rules.
  3. Use the loyalty-card registration wizard to enter the card code and link the intended existing customer; verify its active state.
  4. In a test sale, scan/read the card before discount calculation and inspect customer/terms and points earned.
  5. Use the bonus-point payment action or the bonus-point option in mixed payment for an eligible amount; compare opening points, accrued, redeemed and remaining balance after posting.
  6. Test a partial return and inspect actual reversal of accrual/redemption rather than assuming it occurred.
  7. For expiring points, inspect the distribution/expiry job and reconcile dated accruals/redemptions. Separate a scheduled-job configuration from completed execution.

See also: Configure discounts and verify their combined result, Sell a gift card, redeem part and reconcile the balance.