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Block and release customer shipments through stop lists

Procedure​

  1. For a stop list, open Customer segments and identify the stored segment designated for shipment blocking. Add the intended customer under the permitted role.
  2. Check the customer-card warning and test the sales document under a normal salesperson; verify the precise blocked action.
  3. Remove the customer only after the business reason is resolved and verify all stop-list memberships, not just one.
  4. Inspect the shipment-blocked-customer report for the same customer and test the intended posting action again after authorized removal.

See also: Create manual and rule-based customer or item segments, Create standard terms and approve sales-condition deviations.