Block and release customer shipments through stop lists
Procedure
- For a stop list, open Customer segments and identify the stored segment designated for shipment blocking. Add the intended customer under the permitted role.
- Check the customer-card warning and test the sales document under a normal salesperson; verify the precise blocked action.
- Remove the customer only after the business reason is resolved and verify all stop-list memberships, not just one.
- Inspect the shipment-blocked-customer report for the same customer and test the intended posting action again after authorized removal.
See also: Create manual and rule-based customer or item segments, Create standard terms and approve sales-condition deviations.